✈️ FLAIRE for Travel & Tourism
Inquiry to repeat trip on one platform. Traveler profiles, itinerary management across suppliers, commission reconciliation, disruption-day duty of care, and the trip-anniversary nurture that turns a great trip into the next booking.
Why travel businesses lose commissions and good travelers
Most agencies and operators run a GDS, a back-office accounting tool, an itinerary builder, a host-agency portal, an email tool, and spreadsheets in between. Commissions arrive late or wrong; traveler preferences live in the advisor's head; and when a flight cancels at 11 p.m., nobody's ready.
Cruise line pays 90 days after sailing; hotel commission paid only after the stay; tour operator pays on a quarterly cycle. Without a commission ledger that knows what's due from whom and when, 8–12% of earnings get written off as "lost to the host."
Client moves the trip two weeks. Hotel, transfer, two excursions, and the air ticket all need to change. Without one itinerary view that owns the dependencies, one supplier gets missed and the traveler finds out at the airport.
Flight cancellation at midnight in Paris. The on-call advisor scrambles through email threads, supplier portals, and traveler messages with no central view. By the time the rebooking is sorted, the traveler is exhausted and the review is going to sting.
"They like the aisle seat on long-haul, hate fish, want a king-bed view-room, and travel with their adult daughter half the time." If that detail lives in the advisor's head, the agency loses the client when the advisor moves on.
Built for how travel businesses actually operate
Three persona-based plays. Pick the one that matches your shop — or run multiple under one tenant if you balance leisure FITs with corporate accounts and the occasional group departure.
Leisure Travel Agency / Advisor (host-agency or independent)
FITs (Free Independent Travelers), small groups, and the occasional luxury bespoke trip. The wins come from a content site that earns warm inquiries, a traveler-profile record that survives staffing, and a commission ledger that catches what the host or supplier under-reports.
Destination and itinerary content (Italy honeymoons, African safari, river cruises), expert-advisor bios, sample itineraries, and a planning-call booking flow with qualification (dates, budget range, travel style).
Every traveler with frequent-flyer numbers, hotel loyalty IDs, passport details, dietary restrictions, mobility needs, anniversary dates, and travel-style notes. Aria flags travelers due for the next destination based on cadence and life events.
Itinerary delivered through a branded portal with maps, restaurant suggestions, packing list, and weather. Travelers message from any channel; advisor sees the full thread tied to the trip record.
Per-supplier commission ledger (cruise, hotel, tour operator, insurance) with expected vs received reconciliation. Client deposits handled per Seller-of-Travel rules in CA/FL/HI/IA/WA; trust funds segregated where required.
Supplier connectors (Sabre, Amadeus, Travelport, host-agency portals), final-payment and document-due cadences, passport-expiry alerts (within 6 months of trip), trip-anniversary nurture for the next booking.
Deep dive into traveler profiles, household / family-group records, repeat-trip signals, preferred-supplier scoring, and the per-advisor book-of-business view tailored for travel professionals.
Corporate Travel Management (TMC)
Travel program for corporate accounts: policy-aware online booking tool, agent-touch for complex itineraries, expense integration, traveler safety. The play is account profitability (transaction-fee vs management-fee economics), policy compliance, and duty-of-care visibility for the corporate client.
Corporate accounts with travel policy, preferred suppliers, negotiated fares, and traveler profiles per company. Aria flags out-of-policy bookings, traveler-safety risks, and underutilized negotiated rates.
Agent desk with corporate-account context (policy, profile, in-trip status), 24/7 disruption queue with traveler-safety surfacing, OBT escalation routing for complex itineraries.
Transaction-fee or management-service-fee billing per corporate program, ARC/BSP settlement reconciliation, savings-realized reporting per account, account P&L for the program manager's quarterly review.
Branded account microsite with policy summary, preferred suppliers, expense-tool links, traveler-safety resources, and the OBT login. Marketing pages for new-business pitches with case studies and certifications.
Two-way sync with OBTs (Concur, Egencia, Navan), expense-tool data exchange, real-time risk feeds (International SOS, geopolitical alerts, weather disruptions) flagged against in-trip travelers automatically.
Tour Operator / Destination Management (DMC)
Packaged itineraries (escorted tours, FIT packages, group departures), receptive operations, ground services. The play is supplier contracting at the right margin, departure-management discipline, and a B2B sales motion that wins recurring agency bookings.
Travel-agency accounts with sales history, FAM-trip invitations, top-producer rankings; direct consumer pipeline for tours sold B2C. Departure-fill targets visible per departure date.
Supplier contracts with allotments, blackouts, FIT/group rates, payment terms. Per-departure margin (gross sales minus supplier cost minus operations cost) visible before the bus rolls.
Ops desk for pre-departure prep, tour director and ground-ops workspace with passenger manifests, rooming lists, dietary and accessibility needs, in-tour incident logging, post-tour debrief capture.
Tour catalog pages with itineraries, dates, pricing, photo galleries; B2B agent portal with commission structure, marketing materials, training content; co-branded landing pages per major agency partner.
Rooming-list assembly from passenger preferences, manifest delivery to suppliers at the right cadence (T-60/30/14/7 days), final-doc delivery to travelers and agencies, post-tour NPS and review capture.
One trip, inquiry to repeat booking
A single trip from first planning call through return home and the next booking — running across all five products with one traveler profile, one itinerary, and one commission ledger.
Destination or itinerary page ranks for the traveler's intent. Inquiry form captures dates, budget, travel style, party size; lands as a qualified lead.
Returning traveler? Past preferences surface automatically. New traveler? Profile created with passport, frequent-flyer, hotel-loyalty, and dietary captured during the planning call.
Multi-supplier itinerary built (air, hotel, ground, tours, insurance). Deposit captured to the right account; expected commission posted per supplier with payment-cadence flags.
Pre-departure docs delivered through the Echo portal: itinerary, vouchers, visa requirements, passport-validity check, restaurant suggestions, weather forecast. Traveler messages route to the right advisor.
Flight cancellation or weather event detected; in-trip traveler flagged automatically. On-call advisor sees the whole itinerary, the suppliers, and the rebooking options — not fifty emails — before the traveler calls.
Supplier commissions tracked and chased on the right cadence; under-payments contested. Trip-anniversary touch fires 11 months out with destination suggestions that match the traveler's preferences. The next booking comes through warm.
Go deeper on each product
Every FLAIRE product is preconfigured for travel — traveler profiles, supplier ledgers, itinerary templates, GDS connectors, and commission rules seeded on day one.
Traveler and household records with preferences and loyalty IDs, leisure inquiry pipelines, corporate account management, agency-partner pipelines for tour operators, repeat-trip signals.
See how Nova fits →Commission ledger per supplier, ARC/BSP settlement, Seller-of-Travel trust accounting, transaction/management fee billing for TMCs, supplier-contract margin tracking for tour operators.
Explore Atlas →Destination and itinerary content, tour catalog pages, B2B agency portals, B2C booking, corporate account microsites with policy summaries.
Explore Vega →Branded traveler itinerary portal with vouchers and pre-departure resources, 24/7 disruption queue, tour-director workspace, agent desk with corporate-account context.
Explore Echo →GDS connectors (Sabre, Amadeus, Travelport), OBT integrations (Concur, Egencia, Navan), real-time disruption and risk feeds, passport-expiry and visa alerts, post-trip nurture sequences.
Explore Pulsar →Five products at a discount versus buying each separately. Shared traveler profile, shared commission ledger, shared AI — from day one.
See bundle pricing →Compliance baked in
Travel operates under state Seller-of-Travel laws (California, Florida, Hawaii, Iowa, Washington), ARC and IATAN accreditation rules, DOT consumer-protection rules, and Reg E for refunds and payment disputes. FLAIRE captures the right artifacts so state seller-of-travel renewals, ARC audits, and consumer disputes are routine.
Per-state Seller-of-Travel registration tracked with renewal dates (CA/FL/HI/IA/WA). Client funds held in trust where state law requires; refund-policy disclosures captured at booking; bonding tied to state thresholds.
ARC weekly settlement reconciliation, IATAN accreditation records, BSP cycles for international agencies, agency-only IATA / TIDS / CLIA identifiers stored against the agency record.
DOT 24-hour fare-hold or full-refund rule respected at booking, baggage-fee disclosures shown at the right point, denied-boarding and tarmac-delay refund obligations triggered automatically when carrier data hits the trip.
PCI-aligned payment handling for deposits and final payments, tokenized card-on-file vault, passport and PII encrypted at rest with role-based access, traveler consent for sharing with suppliers captured per trip.
Inquiry to repeat trip — one connected platform.
Configure FLAIRE for your agency, TMC, or tour operation in days. Traveler profiles, supplier ledgers, itinerary templates, and GDS connectors seeded on day one. 15-day trial, no credit card.
Travel templates seeded on day one · Cancel anytime