⚙️ FLAIRE for Manufacturing
RFQ to shipped product on one platform. Quoting, BOMs, production orders, inventory, shop-floor status, customer portal, and installed-base service — connected, not bolted together.
Why manufacturers lose money on their best customers
Most shops run an ERP, a CAD/PLM tool, a spreadsheet for quoting, a separate field-service ticketing system, and email for everything in between. The seams are where revisions drift, the wrong material ships, and the field-service margin disappears.
RFQ comes in, estimator pulls historical cost from one spreadsheet, current material cost from another, machine load from a third. By the time the quote ships, the customer has three competing bids.
Engineering changes the BOM in PLM. Purchasing buys to the old revision. Production builds to whichever drawing is on the floor. The customer rejects the shipment. The cost lands on the next quarter's P&L.
Receiving lags, cycle counts are quarterly, the shop floor pulls without scanning. When sales promises a delivery date, nobody actually knows if the materials are on hand.
Field techs travel to customer sites without history, parts, or service contract status. Repairs get done; the invoice never goes out, or it goes out under a flat fee instead of T&M. Service should be a profit center, not a cost center.
Built for how manufacturers actually operate
Three persona-based plays. Pick the one that matches your shop — or run multiple under one tenant if you make products and service them in the field.
Job Shop / Contract Manufacturer (1–100 employees)
Make-to-order, RFQ-driven, every job a little different. The wins come from quoting fast against historical cost, capturing the work cleanly on the floor, and invoicing the moment it ships.
Every RFQ as an opportunity. Past jobs for the customer surface automatically — same part, similar geometry, similar tolerances. Estimator quotes against actuals, not guesses.
Quote becomes a sales order becomes a work order becomes an invoice — one record, costed at every step. Materials, labor, and machine time roll up so you know which jobs actually made money.
Operators scan a job number to start a step; Pulsar posts the time, the WIP location, and the next operation's queue. Foreman sees the schedule update in real time without anyone updating a whiteboard.
Customer uploads the latest drawing through Echo; the revision is logged against the job. First-article approvals, shipment confirmations, and ECNs all flow through the portal with audit trail.
Capability pages by process (5-axis machining, sheet metal, welding, finishing), equipment list, certifications, and an RFQ form. Ranks for "{your region} {process} contract manufacturer."
Deep dive into BOMs, routings, work orders, shop-floor data collection, costing, and the per-job profit margin view tailored for job shops and OEMs.
Discrete Manufacturer / OEM (50–500 employees)
Repeating SKUs, multi-level BOMs, MRP-driven production. Engineering, purchasing, production, and quality all sharing the same item master. Inventory turns and on-time delivery are the metrics.
Engineering BOMs, manufacturing BOMs, and as-built revisions tracked per work order. MRP plans purchases and production against forecast and demand. ECNs cascade revisions cleanly.
Receive a lot of raw material, consume it on a work order, ship it as a serialized assembly — full forward and backward traceability for recalls, warranty, and AS9100 audits.
Manage distributors, dealers, and direct accounts. Track design wins, sample requests, and stocking commitments per channel. Aria flags accounts whose order pattern signals churn.
Distributors and end-customers submit warranty and quality claims through Echo. Tagged by serial number, routed to the right quality engineer, RMA issued from the same record.
Machine signals trigger downtime events; OEE rolls up by cell, line, and plant. Pulsar syncs the item master with PLM (SolidWorks, Onshape) so engineering changes propagate without re-keying.
Field Service & Installed Base
You ship equipment; you service it for the next decade. Field techs, service contracts, spare parts, and installed-base history are the recurring revenue most manufacturers underbill for.
Customer reports a fault; Echo tickets it against the serial number, surfaces the install date, warranty status, service contract, and prior repair history. Tech dispatched with the full picture, not a blank work order.
Service contracts with covered hours, response SLAs, and renewal dates. Tech logs T&M and parts from a phone; Atlas bills correctly under the contract or as out-of-warranty. Field margin finally shows up.
Every piece of equipment in the field as a record under the customer account. Aria flags upgrade and replacement opportunities based on age, usage, and service history.
Preventive-maintenance schedules per equipment type, IoT sensor alerts that auto-create Echo tickets, contract-renewal reminders 90/60/30 days out so service revenue doesn't slip.
One job, RFQ to shipped & serviced
A single order from first RFQ to invoice to year-three field service — one record, costed at every step, with engineering, purchasing, production, and service all reading the same data.
Process page (e.g. 5-axis machining, AS9100-certified) ranks for the buyer's spec. RFQ form uploads the drawing, quantity, and target lead time straight into Nova.
Nova surfaces past jobs for the same customer or similar geometry. Estimator quotes against actual cost, not guesses. Aria flags margin risk if the customer is a chronic price-pressure account.
Customer PO opens the sales order. Atlas explodes the BOM, reserves materials from inventory, creates POs for shortfalls, and schedules the work order against current machine load.
Operators scan job numbers to start and finish steps. Pulsar posts labor, machine time, and yield to the work order in real time. Quality inspection logged with serial numbers and lot codes captured.
Shipment confirmed against the sales order; invoice issued automatically. Job-level P&L closes with material, labor, machine, and overhead rolled up — estimator gets feedback for the next quote.
Customer reports a fault; Echo opens a service ticket against the serial number with the full history. Tech dispatched with the right parts. Atlas bills T&M under the service contract. Nova logs the upgrade opportunity for next quarter.
Go deeper on each product
Every FLAIRE product is preconfigured for manufacturing — item masters, BOMs, routings, work-order templates, OEE dashboards, and field-service queues seeded on day one.
RFQ pipeline, distributor and end-customer hierarchy, installed-base records per serial number, design-win tracking, and Aria-driven churn signals.
See how Nova fits →Multi-level BOMs, routings, MRP, work orders, shop-floor data collection, lot/serial traceability, costing, and service-contract billing in one ledger.
Explore Atlas →Process and equipment pages, certifications, RFQ forms with drawing upload, gated capability brochures — all wired into Nova as qualified leads.
Explore Vega →Drawing approvals, ECN exchange, warranty claims, RMAs, field service tickets — tagged by serial number with full history per equipment record.
Explore Echo →Shop-floor scan triggers, OEE and downtime tracking, PLM sync (SolidWorks, Onshape, Fusion 360), and IoT sensor connectors that auto-create service tickets.
Explore Pulsar →Five products at a discount versus buying each separately. Shared item master, shared customers, shared AI — from day one.
See bundle pricing →Compliance baked in
Manufacturers live under ISO, AS, IATF, FDA, and export-control regimes — and increasingly under cyber-compliance mandates like CMMC for defense suppliers. FLAIRE captures the right artifacts at the right times so audits, recalls, and export reviews are routine instead of weeks of reconstruction.
Forward and backward traceability from raw material to shipped assembly. Recall scope query returns the affected serials, customers, and ship dates in seconds — not days of spreadsheet work.
Quality records (NCRs, CAPAs, first-article inspection, FAI reports), calibration logs, training records, and management-review minutes captured on the relevant record. Auditor-ready exports.
Items, drawings, and customers flagged for ITAR/EAR jurisdiction. Access controls enforce US-person-only viewing where required; export determinations logged per shipment.
Access logs, encryption, and role-based controls aligned to CMMC Level 2 expectations for defense-supply-chain manufacturers. Per-record audit trail for every change.
From RFQ to shipped — one connected platform.
Configure FLAIRE for your shop, OEM, or service-led manufacturer in days, not months. Item masters, BOMs, routings, and field-service queues seeded on day one. 15-day trial, no credit card.
Manufacturing templates seeded on day one · Cancel anytime