🚗 FLAIRE for Automotive
First test drive to lifetime customer on one platform. Sales, F&I, service, parts, and customer marketing — with the vehicle record that follows every customer across every visit, every recall, and every trade-in.
Why dealerships and shops leave gross on the table
Most operations run a DMS, a separate CRM, an inventory tool, a service-scheduling tool, a finance/F&I menu system, a marketing platform, and email. Customers feel the seams — and the customer record fragments at every department handoff.
First service visit closes; six months pass; no reminder fires; customer goes to the quick-lube down the street. Without a service-interval calendar tied to the vehicle, you lose the service customer and the next-vehicle sale.
VSC, GAP, paint protection, key replacement, tire-and-wheel — the F&I menu is the gross-profit engine. Without a structured menu presentation logged per deal, finance managers pitch unevenly and money walks out the door.
OEM issues a recall; the postcard goes to the address on file; customer moved three years ago. Customer drives a recalled vehicle for another year. When they crash, the lawsuit names your dealership for not following up.
Saturday has a three-hour wait; Tuesday has techs eating lunch on the clock. Without smart scheduling and capacity-aware booking, you're paying labor for both empty bays and overtime in the same week.
Built for how dealerships and shops actually run
Three persona-based plays. Pick the one that matches your operation — or run multiple under one tenant if you sell new and used, run service, and broker wholesale under the same roof.
Independent Service / Body Shop (1–15 bays)
Repair-order driven, customer loyalty is the moat, hourly labor recovery is the metric. The wins come from a booking flow that fills the slow days, a digital vehicle inspection that earns approvals over text, and a service-interval calendar that brings customers back without anyone running a report.
Ranks for "{city} auto repair" or "{city} body shop." Real-time appointment booking with service-type qualification, vehicle-info capture (YMM + VIN), and capacity-aware time slots.
Every customer with every vehicle they own. Service history per VIN, recall status, declined-repair list, oil-change cadence. Aria flags customers due for the next visit before they think to call.
Tech inspects the vehicle, photos and notes captured on a tablet, customer receives a digital vehicle inspection via SMS with one-click approve/decline per line. Approval rates jump; arguments at pickup disappear.
Repair orders with labor rate by job code, parts from your supplier's price file, sublet management, sales tax handled per jurisdiction, technician productivity / efficiency / proficiency dashboards.
Per-vehicle service intervals (oil, brakes, tires, timing belt) drive automated reminders. NHTSA VIN-recall API pulled monthly per vehicle in the database; affected customers contacted before the OEM's postcard arrives.
Deep dive into digital vehicle inspections, text-to-approve workflows, status updates during service, and the customer-facing portal built for shops that win on communication.
Franchise Dealer (new + used + service + parts + F&I)
Multi-department operation under an OEM franchise agreement. Sales, F&I, service, parts, body shop, and wholesale — each with its own gross-profit story. The play is one customer record across every department, OEM-compliant processes, and F&I menu discipline that lifts attach rates.
Same customer record from showroom to service drive. Conquest, equity mining (negative-equity-to-positive opportunities), service-customer-to-sales matching, lease-end and warranty-end pipelines. Aria scores who's in market right now.
F&I menu presented on a tablet with all required disclosures, products attached per deal, deal jacket assembled, front-end / back-end / total gross visible on every desk-log. Reg Z and TILA disclosures generated automatically.
Service-drive write-up workflow with multi-point inspection, MPI photos and videos delivered to the customer via SMS, loaner / rideshare management, customer pay vs warranty vs internal account routing.
Search Results and Vehicle Detail pages with structured data, VIN-level inventory presentation, photos, OEM-compliant disclaimers, price-conditional incentive language, lead forms that prefill into Nova.
Two-way sync with the DMS (CDK Global, Reynolds & Reynolds, Dealertrack, PBS, Tekion), OEM monthly reporting prep, NHTSA recall pulls per VIN in service history, takata-style mass-recall outreach automation.
Used Car Dealer / Wholesaler
Independent used dealer or wholesale operation. Inventory turn is the metric. The play is acquisition (auction, trade, off-lease) at the right price, fast reconditioning, smart pricing against market, and a buyer pipeline that includes Buy Here Pay Here when it's part of the model.
Inbound and outbound leads tracked by source (Cars.com, Facebook, Craigslist, walk-in). For BHPH lots, customer payment record with delinquency flagging and skip-tracing prompts when payments lapse.
Acquisition cost (auction fees, transport, buyer fees), reconditioning cost per VIN (mechanical, detail, paint, parts), days-in-inventory, holding cost. Profit per VIN visible before you mark up the windshield.
VDP per VIN with photos, condition reports, Carfax/AutoCheck embed, financing calculator. FTC Used Car Rule Buyer's Guide language generated per vehicle with as-is or warranty selection captured.
Buyer communications through one inbox, secure document upload (insurance, income verification, references for BHPH), title and tag-and-title workflow with status visible to the buyer.
Daily pricing-to-market alerts when a VIN is more than 5% above or below comparable inventory, vAuto / HomeNet sync where used, auction-feed integration for Manheim and ADESA inventory tracking.
One customer, test drive to next trade-in
A single customer from first online vehicle search through delivery, service ownership, and the next vehicle — running across all five products with one customer record, one VIN history, and one source of truth across every department.
VDP page with photos, condition report, and financing payment calculator. Test-drive booking form prefills into Nova with the VIN attached.
Lead lands in Nova; salesperson assigned by territory or load; Aria flags conquest opportunity vs current customer; trade vehicle equity calculated when YMM is provided.
Test drive scheduled; customer uploads license and insurance ahead of time via Echo; soft credit pull captured for pre-qualification; trade appraisal photos attached to the deal.
F&I menu presented per the dealership's process; chosen products attached to the deal; Reg Z disclosures generated; deal jacket assembled with all required documents; customer delivered with the right walkthrough captured.
First service reminder fires at 3,000–5,000 miles or 6 months, depending on the OEM schedule. NHTSA recall API checked monthly per VIN; affected customers contacted within 7 days — not when the postcard arrives a year later.
Lease-end, warranty-end, and equity-position triggers fire 90 days before they matter. Salesperson reaches out with a personalized trade-in offer; the second sale happens because the data made it possible.
Go deeper on each product
Every FLAIRE product is preconfigured for automotive — customer-and-vehicle records, F&I menus, repair-order templates, NHTSA recall pulls, DMS connectors, and OEM-compliant lead routing seeded on day one.
Customer + vehicle records, equity-mining pipelines, lease/warranty-end pipelines, conquest scoring, service-customer-to-sales matching, BHPH collections workflow.
See how Nova fits →F&I menu with Reg Z disclosures, deal jackets, repair orders with labor rates and sublet, parts inventory and pricing, inventory cost per VIN with reconditioning rollup, dealership P&L.
Explore Atlas →Dealership and shop sites, SRP/VDP pages with structured data, online service booking, FTC Buyer's Guide language, OEM-compliant disclaimers, financing-calculator embed.
Explore Vega →Digital vehicle inspections with photos / videos / text-to-approve, service-drive write-up, loaner management, customer document upload, BHPH and used-buyer onboarding.
Explore Echo →DMS sync (CDK, Reynolds & Reynolds, Dealertrack, PBS, Tekion), NHTSA VIN-recall API, pricing-to-market alerts, auction integrations (Manheim, ADESA), OEM lead and reporting workflows.
Explore Pulsar →Five products at a discount versus buying each separately. Shared customer record, shared VIN history, shared AI — from day one.
See bundle pricing →Compliance baked in
Automotive sits at the intersection of state DMV title and registration rules, FTC Used Car Rule, Truth in Lending and Reg Z, the Red Flags Rule, the Magnuson-Moss Warranty Act, NHTSA recall obligations, and OFAC and BSA for cash-reporting. FLAIRE captures the right artifacts so state audits, OEM compliance reviews, and customer disputes are routine reviews, not panicked weekends.
Truth in Lending disclosures generated per installment contract; menu presentation logged per deal; product-cost and markup recorded; spot-delivery and conditional-delivery workflows handled correctly.
Identity Theft Prevention program enforced at credit-application stage with red-flag triggers, OFAC screening on every buyer, FinCEN Form 8300 prep for cash transactions over $10,000.
Buyer's Guide language generated per VIN with as-is or warranty selection, posted on the vehicle electronically and delivered with the sale, signed acknowledgment captured in the deal jacket.
NHTSA VIN-recall API pulled monthly per vehicle in your records; affected customers contacted within 7 days. Magnuson-Moss warranty disclosures captured at sale and at every service visit.
Test drive to next trade-in — one connected platform.
Configure FLAIRE for your dealership, service shop, or independent lot in days. Customer and vehicle records, F&I menus, RO templates, and DMS connectors seeded on day one. 15-day trial, no credit card.
Automotive templates seeded on day one · Cancel anytime