Echo Plans
Helpdesk that knows your customers. Echo connects your support team to Nova, Atlas, and Vega — so every ticket arrives with full context, the right priority, and a draft reply ready to go.
Flat-rate per tenant · No per-seat fees · Cancel anytime
Choose your Echo tier
Flat-rate per tenant — no per-seat fees, ever.
Trial
Free / 15 days
No credit card required
Full platform access. Rate-limited so you can evaluate every feature without walls.
- All features enabled
- Rate-limited (no hard blocks)
- Full platform access
- Nova + Atlas locked
- 1,000 API calls / day
Starter
$49 / mo
or $39/mo billed annually — Save $120/yr
Essential helpdesk tools for small support teams. Email and portal channels with basic SLA management.
- Up to 5 agents
- 3 users included
- Email + portal channels
- Basic SLA policies
- Knowledge base search
- Nova + Atlas modules
- Email support (48h)
Most Popular
Pro
$99 / mo
or $74/mo billed annually — Save $300/yr
Full helpdesk platform with unlimited agents, Echo's AI assistance, and cross-product integration.
- Unlimited agents
- 10 users included
- All channels (email, portal, chat, phone)
- Echo routing, reply drafts & sentiment
- Nova + Atlas + Vega integration
- Advanced SLA & escalation
- Sentiment analysis
- Email support (24h)
Best Value
Enterprise
$199 / mo
or $149/mo billed annually — Save $600/yr
Everything in Pro with white-label portal, custom SLAs, SSO, and dedicated support.
- Everything in Pro
- White-label customer portal
- Custom SLA policies
- SSO & advanced security
- Dedicated support
- SLA guarantees
- 500,000 API calls / day
Bundling more than one product?
FLAIRE Orbit packages every module together at a discount versus buying each separately. See the full comparison.
Flat-rate per tenant · No per-seat fees · Cancel anytime